Warranty Policy

Brand New Items:
Brand new items come with manufacturer warranty and covered by manufacturer as per their terms. However, if it’s a damage in delivery or you find any issue the same day you received the item, replacement of the unit or changeover can be organized within 1-5 business days by GO Get Appliances.

Warranty Policy and Terms and Condition for other than brand new items.

Warranty Information: – All items are covered by a minimum 12-month parts and Labor warranty, unless otherwise specified. – Warranty excludes cosmetic damage, given the nature of selling seconds. – Commercial environment purchases come with a 6-month warranty. 

Warranty Claim Form

    Warranty Conditions: ** – Warranty is for private single domestic use by the original purchaser. – Contact us within the applicable period for warranty claims. – Exclusions include cosmetic issues, light bulbs, paint, glass, and misuse-related damages. – The purchaser is responsible for providing proof of purchase or related information to locate your invoice.


    This Go Get Appliances warranty excludes-

    1. a) Subject to the purchaser’s rights referred to herein, Go Get Appliances hereby excludes and disclaims to the maximum extent permitted by law and any and all either liability in respect of the product.
    2. b) This Go Get Appliances Warranty does not apply to:
    3. Light Bulb, batteries and other accessories, control knobs and buttons, Remote control , tv stand, power cable , power plugs, leads, glass or plastic accessories appearance items.
    4. Damage caused by accident, misuse or negligence, including by leaking batteries, foreign objects or substances not normally associated with the products: damaged caused by scratching, chipping, staining, rust, corrosion, moisture, steam or heat from appliances; damaged by unusual or non-traditional use (including overloading and overusing), positioning or location.

    III. For Washing Machine, Failure arises from installation by a person or company that’s not fully licensed to carry our installations on dishwashers; and failure arising from improper installation of the product. Any damage to paint work, metal framework or finished trim of the product caused by weathering, rain, hail, storm, flood, fire, salt corrosive materials and corrosive environments. Failure arising from lack of reasonable maintenance of the Washing Machine. (For example, regular cleaning, replacement of filters).

    1. Products repaired or tampered with by anyone other than Go Get Appliances Technicians.
    2. Any faults relating to or arising from any defect in the product which was known to you (or end user) at the time of purchase including any pre-existing conditions.
    3. Calls to attend or request for services in respect of any adjustments which could have been performed by the owner or arising from external power supply or other faults in any ancillary or other equipment or external inferences of any nature act of god.

    VII. The expense of a service call when no fault has been found with the product.

    VIII. Products where the serial number was removed or defaced.

    1. Insurance of any product in transit (when items are picked up by purchaser) or when in possession of any other party.
    2. Any Circumstances which constitute an ‘Act of god’ (E.g.: Earthquakes, typhoons, flash floods etc.) or which would normally be covered by normal house hold insurance.
    3. Any loss suffered through or resulting from the non-operation or the ineffective operation of the Go Get Appliances products or any part of these products.

    XII. Failure arising from wildlife damage, power surges, connection to incorrect voltage, voltage fluctuations and external electromagnetic interference.

    XIII. Failure to properly maintain, clean and services (including and not limited to heads, internal cavities, uses accessible filters etc.).

    XIV. Failure arising from blocked pumps, drains, foreign objects/substances inside the product. Incorrect or inadequate plumping and wiring, incorrect usage of detergents, fabric softeners, washing liquids etc.

    1. Correcting installation such as removal of transit packer, levelling the machine, adjustment of the drain to correct syphoning, noises, crosses, kinked or leaking inlet hose connections, turning on water or power supplies;

    XVI. In the case of washing machine, dryers, noise or vibration that is considered normal (spin sounds, user warning beeps etc.)

    XVII In the event that the owner is not in attendance at the address notified to Go Get Appliances or its authorised service centre during normal business hours and an appointment has been made with the owner for provisions of service, additional charges may be made at the prevailing rates for each service call made or attempted.

    XVIII  The purchaser will be liable for any labour, parts or transportation costs incurred by Go Get Appliances or its authorised service centre if after having been inspected that the alleged defect is not found or that was  not to be covered by the warranty for whatever reason and not related to any defect in the product